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Inspection report

Date of Inspection: 5 February 2013
Date of Publication: 28 March 2013
Inspection Report published 28 March 2013 PDF | 89.28 KB

Overview

Inspection carried out on 5 February 2013

During a routine inspection

During our inspection we visited the medical ward, the physiotherapy department, X-Ray and theatre. We spoke with seven people who used the service and nine members of staff; the matron, theatre manager, ward manager, sister, infection control lead, human resources coordinator and three physiotherapists.

The people we spoke with from both the in patient and outpatient departments were very satisfied with the care and treatment they received. One patient told us, "I�m very impressed, I had all the information I needed prior to my treatment and I have been very well looked after since my operation�. Another patient told us, �I�ve been impressed with the high standards of care�. Patients felt well informed and involved in making decisions about their care and treatment.

Staff understood how to protect patients from the risk of harm or abuse.

The premises were clean and practices in place supported infection prevention and control.

We saw that people were cared for by appropriately supported staff.