Cheadle Royal Hospital

Our overall rating of responsive at Cheadle Royal Hospital has improved. Children and adolescent mental health wards were rated as good for responsive. This is an improvement from the rating of requires improvement at the last inspection and has also resulted in an improvement of the overall rating for responsive.

This meant people’s needs were met through good organisation and delivery. Staff managed beds well. A bed was available when a young person needed one. Young people were not moved between wards except for their benefit and staff did what they could to ensure young people did not have to stay in hospital when they were well enough to leave. The design, layout, and furnishings of the ward supported young people’s treatment, privacy and dignity. Staff supported young people with activities and maintaining relationships outside the service. The service met the needs of all young people – including those with a protected characteristic. Staff helped young people with communication, advocacy and cultural and spiritual support. The service treated concerns and complaints seriously, investigated them and learned lessons from the results.