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Inspection report

Date of Inspection: 31 January 2012
Date of Publication: 1 March 2012
Inspection Report published 1 March 2012 PDF | 38.1 KB

Overview

Inspection carried out on 31 January 2012

During a routine inspection

People using this service were in the main unable to communicate with us verbally in a meaningful way. However people through gestures, facial expressions, body language and interactions indicated that they were happy and content living in Ashbridge House

We saw that staff understood people's needs and responded to non-verbal cues when providing support.