Woodbourne Priory Hospital

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Requires improvement

• Responsive

  Good

• Well-led

  Good

Our view of the service

We assessed Woodbourne Priory Hospital from 28 October 2025- 11 November 2025. This assessment included an on site inspection visit, including an evening visit.

We assessed the location to review the progress made against the requirement notices that were served on the provider following the inspection in January 2023. We found that the service had made improvements and had met most of the actions of the requirement notices.

Woodbourne Priory Hospital was registered with CQC in November 2010 to deliver the regulated activities: Assessment or medical treatment for persons detained under the Mental Health Act 1983 and Treatment of disease, disorder or injury. The service had a controlled drugs accountable officer and a Registered Manager.

We visited the following wards as part of the assessment:

Acer ward, adult acute ward for men and women with 9 beds (6 patients at the time)

Maple ward, adult acute ward for men and women with 16 beds (6 patients at the time)

Elm ward, adult acute ward for men and women with 14 beds (7 patients at the time)

Aspen ward, adult psychiatric intensive care unit for men with 9 beds (3 patients at the time)

Oak ward, a specialist eating disorder ward with 9 beds (7 patients at the time)

At this assessment we identified breaches of regulation 9, person centred care.

At this assessment we assessed 2 assessment service groups; Acute wards for adults of working age and psychiatric intensive care units where we assessed 33 quality statements and Specialist Eating Disorder Services where we assessed 33 quality statements.

We have assessed the location against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Staff completed appropriate training to enable them to support people with a learning disability and autistic people. The provider reported 100% of staff completed ‘Introduction to Learning Disabilities Training’. Staff completed training in ‘Autism & Communication’, ‘Autism & Sensory Experience’, ‘Autism & Supporting Families’ and ‘Autism, Stress & Anxiety’. The provider recently introduced an autism lead role for the location. We saw that care and treatment reviews took place for patients with a learning disability or autistic patients.

We rated the location as good. However, in the acute wards for adults of working age and psychiatric intensive care units, we found breaches of regulation 9 in relation to: Staff not upholding informal patients’ rights and not ensuring patients had access to meaningful activities to promote their independence. Staff not always involving patients in planning their care and managing their risks. In the specialist eating disorder ward we found breaches of regulation 9 in relation to: Staff not upholding informal patients’ rights and not ensuring patients had access to meaningful activities to promote their independence.

We have asked the provider for an action plan in response to the concerns found at this assessment.