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The Priory Hospital North London Good

All reports

Inspection report

Date of Inspection: 13 November 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We reviewed all the information we have gathered about The Priory Hospital North London, looked at the personal care or treatment records of people who use the service, carried out a visit on 13 November 2012 and observed how people were being cared for. We talked with people who use the service and talked with staff.

We were accompanied by a Mental Health Act commissioner who met with patients who are detained or receiving supervised community treatment under the Mental Health Act 1983.

Our judgement

Young people experienced care and support that met their needs and protected their rights.

Reasons for our judgement

We carried out this unannounced inspection to check if the provider had made improvements following an inspection of the service in May 2012. At the inspection in May 2012 we found that there was often little for young people to do in the evenings and at weekends by way of activities. Staff reported not having time to read care plans. Consequently they were not always aware of the young people’s current needs.

During this inspection we observed that the young people were provided with education, individual and group therapy and recreational activities throughout the day and evenings. A dedicated member of staff was assigned to organise and implement the activities programme during each weekday afternoon and evening. We saw a detailed timetable of activities was in place and activities took place as scheduled during our visit. We observed several young people taking part in education and groups during the morning and afternoon. The minutes of the weekly unit community meeting showed that a range of activities had taken place in previous weeks including table tennis and quizzes.

However, the provider may wish to note that a young person we spoke with told us there was little scheduled activity at the weekend for those young people who did not go on leave or have visitors. They told us, “weekends are long and boring; those are the two days I hate.”

Young people’s needs were assessed and care and treatment was planned and delivered in line with their individual care plan. We reviewed the care records of the five young people and saw that care plans were in place and regularly reviewed. Minutes of the weekly community meetings showed that young people were encouraged to communicate their needs to staff and they were praised for doing so. Most staff we spoke with demonstrated a detailed understanding of the individual needs of the people they supported. We saw that written handover sheets had been introduced that helped ensure that all necessary information was handed over from one shift to the next. These reinforced the verbal handover and helped ensure that staff were fully aware of the needs of the young people they cared for.