• Mental Health
  • Independent mental health service

The Priory Hospital Hemel Hempstead

Overall: Good read more about inspection ratings

Longcroft Lane, Felden, Hemel Hempstead, Hertfordshire, HP3 0BN (01442) 255371

Provided and run by:
Priory Rehabilitation Services Limited

Assessment report published 14 August 2025

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of on-site assessment, 18 and 19 June 2025.

The Priory Hospital Hemel Hempstead provides long stay rehabilitation care and treatment for male and female patients with enduring mental health problems, and who may be detained under the Mental Health Act 1983, in a locked environment. At the time of the assessment the hospital had 38 inpatient beds, across 2 wards and offers psychiatry, psychology, rehabilitation, and wellbeing therapies. At the time of this assessment, there were 27 patients. Priory Hospital Hemel Hempstead is registered by the Care Quality Commission (CQC) for: 

Assessment and medical treatment for persons detained under the Mental Health Act 1983. 

Treatment for Disease, Disorder, and Injury. 

The provider had a registered manager and controlled drugs accountable officer.

We carried out this responsive assessment due to receiving information of concern. We assessed 31 quality statements across Safe, Effective, Caring, Responsive and Well-led key questions. 

During this assessment we spoke with staff including hospital managers, nurses, healthcare assistants and members of the multidisciplinary team. We inspected the ward environments and clinic rooms at the hospital. We observed staff and patient interactions on these wards. We reviewed patient care records, and patient prescription charts and reviewed minutes of various meetings, policies and procedures, data and documents relevant to the running of the service.

At our last assessment we rated this service as Good. At this assessment the rating has remained Good.