MindOf

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at MindOf on 11 June 2026 as part of our inspection programme. This was the first inspection of this service.

MindOf is an independent psychiatry-led outpatients service to assess, diagnose and treat children and young people up to the age of 25 experiencing a range of psychiatric conditions.

The director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

The service provided safe care. The service had clear systems to keep people safe and safeguarded from abuse.

Staff appropriately assessed and managed risks to patient safety. The service maintained comprehensive patient records and carried out regular clinical audits.

Parents reported that the care and treatment provided to their children was excellent.

Staff developed holistic care and treatment plans informed by a comprehensive assessment in collaboration with parents and patients.

Care and treatment were planned and delivered in line with current legislation and best practice guidance produced by the National Institute for Health and Care Excellence (NICE) and suitable to the needs of the patients.

The service evaluated and reflected on the quality of care provided to ensure it was delivered to a high standard. The service had enough staff with the right qualifications, skills, knowledge, training and experience to keep patients safe from avoidable harm and to provide the right care and treatment.

Quality and operational information was used to ensure and improve performance. There was a focus on continuous learning and improvement within the service.

We saw the following outstanding practice:

The service had recognised there was a gap in evidenced-based aftercare support services for children and young people once they had received a diagnosis of Autism. The service had developed an innovative and bespoke programme (MindOf PEERS) to help treat patients who had social difficulties including those with diagnoses of Autism, ADHD and other presentations with social communication difficulties.

The service also specialised in diagnosing and treating Pathological Demand Avoidance (PDA). The service had recognised there was a gap in availability of evidenced-based assessment and aftercare support services for children and young people with a diagnosis of PDA and had developed a PDA treatment service.

The areas where the provider should make improvements are:

The provider should continue to monitor progress of patients by repeating screening tools at frequent periods.

The service is provided by MindOf Limited:

MindOf is registered at:

Golders Hill Health Centre

151 North End Rd

London

NW11 7HT

There is a website www.mindof.uk

The service works with children and young people up to the age of 25.

Mindof provides outpatients services to assess and diagnose children and adolescents up to the age of 25 for a range of psychiatric conditions. These included assessments for Autism, Attention Deficit Hyperactivity Disorder (ADHD), OCD, depression and general psychiatric assessments. After assessment, patients are offered therapy including Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, psychotherapy and post-diagnostic support. It met patients’ needs by providing appropriate prescriptions, psychological therapies or referrals to other professionals.

Families could self-refer and referrals were also received from several professional sources including GPs, other consultant psychiatrists and schools. Parents or responsible guardians were responsible for funding access to the service and their child’s treatment, either directly or through health insurance.

At the time of our inspection there were consultant psychiatrists, therapists, nurses, clinical and non-clinical administratorsand a speech and language therapist working working within the service. The registered manager was also the nominated individual and the consultant psychiatrist within the service.

The service is open five days a week, Monday–Friday from 09.00am to 5.00pm. Parents could ask for additional evening and weekend appointments if required. Patients were seen face to face and remotely via online appointments if they requested this.

The service is registered to provide treatment of disease, disorder or injury.

How we inspected this service

During the inspection visit to the service, the inspection team:

• checked the safety, maintenance and cleanliness of the premises
• spoke with three parents whose child was using the service. Our last telephone interview was on 16 June 2026
• spoke with the registered manager and the consultant psychiatrist
• spoke with 3 therapists and 1 clinical administrator and 1 non-clinical administrator
• reviewed 3 patient care and treatment records
• checked how prescription paperwork for medicines was managed and stored
• reviewed information and documents relating to the operation and management of the service

You can find further information about how we carry out our inspections on our website: www.cqc.org.uk/what-we-do/ how-we-do-our-job/what-we-do-inspection.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

People's experience of this service

We spoke to 3 parents of children and young people that were using the service. All feedback received was consistently positive. Parents said the care and support their child received was personalised and responsive to their needs. They described the service as very caring and person centred.