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Scenario Management - Riversmede Good

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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 23 August 2013
Inspection Report published 23 August 2013 PDF

Overview

Inspection carried out on 30 July 2013

During a routine inspection

Scenario management Limited began in response to the needs of one person when other services were not meeting his needs. His relatives arranged for him to purchase a house and a staff team to support him in his home. Later other people with specialist care needs, learning disabilities and behaviour that challenged, became tenants in the house. The staff team expanded to meet the needs of the individuals. Staffing levels were high in Riversmede supported house to meet the needs of the people living there and to effectively manage any behaviours that challenged. This enabled people to access educational, social and leisure facilities.

We spoke with a range of people about Riversmede supported house. We met all three people living at Riversmede. Although they had limited verbal communication and were unable to have a detailed conversation there was clear evidence that they were living a fulfilled and active life. Staff supported each individual to engage in the community activities they enjoyed.

We observed the care, support staff provided to people during our visit. We saw staff supporting people quietly, calmly and sensitively. Records showed that people went out and about on most days, involved in a variety of activities. Support staff encouraged people to eat healthily as much as possible and provided a variety of home cooked meals.

Quality assurance systems were in place to monitor the care and support people received and to gain the views of people living at Riversmede and their relatives.

Staff received formal supervision and appraisals where they discussed their care practice, skills and development needs. They also received regular training to assist them with updating their skills and knowledge.