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Inspection report

Date of Inspection: 4 January 2012
Date of Publication: 28 February 2012
Inspection Report published 28 February 2012 PDF

Overview

Inspection carried out on 4 January 2012

During a routine inspection

People we spoke with told us they think Fridhem is a good home and that they are �lucky to be here.�

People continually said that staff are very good and always available when needed. We observed staff undertaking their duties with due consideration for choice and dignity. People were laughing and chatting with staff throughout our visit and one visitor said there are staff about whenever they visit and their relative is �doing very well with good help from staff.�

We were told by one person living at Fridhem that staff could not do any more than they do and they were happy living in the home.

Everyone said they know who to talk to about any problems or worries, particularly if they feel unwell, staff will always listen and help.

When asked about the food people told us they have plenty, meals are very tasty, they choose what they wish and can ask for a drink or snack at any time.