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St Catherine's Care Home Good

All reports

Inspection report

Date of Inspection: 13 December 2013
Date of Publication: 8 January 2014
Inspection Report published 08 January 2014 PDF

Overview

Inspection carried out on 13 December 2013

During an inspection looking at part of the service

During our previous visit we identified a number of concerns. This was a follow up visit to check that the actions recorded in the providers action plan had been carried out.

People told us they were well cared for. Care records were being reviewed and updated to make sure that people's care needs were appropriately met. One person said "I am well looked after here."

People told us that they liked the food. They said they received a choice and we saw that appropriate advice from professionals was sought where concerns had been identified.

The home was clean and smelt pleasant throughout. We saw that a major programme of redecoration and refurbishment had been completed since our last visit. This helped to ensure that the home was pleasant for those living there.

Medication was given to people safely. All of the medication had been reviewed since our last visit and regular checks were now completed. One person told us "I get my medication when I am meant to."

In the main we found there were sufficient staff on duty. We identified some issues with staffing on the Mews unit, however the manager agreed to increase staffing in response to our concerns immediately. People told us they liked the staff. Comments included "I feel there are enough staff to meet my needs if I want something."

Quality monitoring systems were in place so that people could be assured that their views and wishes were taken into account in the way the service was managed and ran.