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Riverhead Hall Residential Care Home Good

All reports

Inspection report

Date of Inspection: 30 January 2013
Date of Publication: 15 February 2013
Inspection Report published 15 February 2013 PDF


Inspection carried out on 30 January 2013

During an inspection to make sure that the improvements required had been made

The home was without a registered manager at the time of this visit. There was a manager from a sister service filling the post until a new manager was appointed. We have referred to them as the �Acting manager� throughout this report.

When we visited the service in November 2012 people who used the service were satisfied with the care they received and their homely environment. We chatted briefly with people during this visit but their comments to us did not relate to the outcomes we were inspecting.

We found that improvements had been made to medication practices and record keeping within the service. The provider and staff had acted on the information in the report from November 2012 and made positive changes to working practice, staff training and the medication system.