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Riverhead Hall Residential Care Home Good

All reports

Inspection report

Date of Inspection: 1 February 2012
Date of Publication: 22 February 2012
Inspection Report published 22 February 2012 PDF

Overview

Inspection carried out on 1 February 2012

During a routine inspection

We spoke with one person who lived at the home and observed staff interacting with other people. The person we spoke with said that they were encouraged to make decisions about their day to day lives, such as when to get up, when to go to bed and where to spend the day and that these times were flexible. They said that staff were respectful and mindful of the need for privacy and dignity, and that staff were also kind and supportive.

The person that we spoke with told us that they had no complaints and said, �I don�t know what I would do without the staff � they are wonderful�. They said that they felt safe living at the home.