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Inspection report

Date of Inspection: 16 April 2012
Date of Publication: 8 May 2012
Inspection Report published 8 May 2012 PDF

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

Our judgement

The provider had an effective system to regularly assess and monitor the quality of service that people receive.

The provider was meeting this standard.

User experience

We spoke to people who used the service but their feedback did not relate to this outcome.

Other evidence

The provider had an effective system in place to identify, assess and manage risks in relation to health, safety and welfare. Information showed that the service had a range of quality assurance systems in place to help determine the quality of service the home offered. Audit checks were carried out on the services provided. Records showed that accidents/incidents/complaints were recorded and appropriate action had been taken.