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Inspection report

Date of Inspection: 16 April 2012
Date of Publication: 8 May 2012
Inspection Report published 8 May 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

The provider was meeting this standard.

User experience

Those people who were able to express their views said they 'felt safe' at Borrage House. People told us they were clear about how and who to report any concerns about their safety to.

Other evidence

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. All of the staff we spoke with during the inspection were familiar with safeguarding procedures. They all described clearly what action they would take in the event of a safeguarding matter coming to their attention.

The provider had a safeguarding policy and procedure in place. We saw evidence that showed safeguarding matters that had arisen had been dealt with appropriately, with records of this maintained.