- Independent mental health service
Grove Park
Assessment report published 5 June 2025
Contents
Ratings
Our view of the service
Date of Assessment: 01 February 2024 to 19 April 2024. Grove Park is operated by Grove Park Healthcare Group Limited. Grove Park is a hospital that has two acute mental health wards for adults of working age, and 2 nursing units for older adults with complex needs. Each of the acute mental health wards has 9 beds and the nursing unit has 58 beds.
We assessed a limited number of quality statements from the safe and well-led key questions and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection and the overall rating has improved and is now rated good.
We conducted this assessment because we had received information of concern relating to the hospital. We assessed 11 quality statements over safe and well-led. At this inspection we saw that staff were recording incidents and that incident form were reviewed regularly to identify themes and trends. Staff could access reflective practice sessions to review how they felt about incidents and to look at ways they could improve the service. Staff had received training in safeguarding people and could explain what action they would take to keep people safe from abuse. Staff involved people in planning and managing their own risk. Staff reviewed restriction and removed them if they were unnecessary. The hospital employed enough staff to keep the people using the service safe. Staff checked the hospital environment daily to ensure it was safe for the people admitted to the service. The senior leader employed at the hospital had the skills and experience to needed for their roles. Staff felt able to speak up if they had concerns about the quality of care being provided at the hospital. We saw that the multidisciplinary team employed at the hospital worked well together.
However, the hospital director was in the process of embedding new ways of working around governance and learning from incidents.
People's experience of this service
People were positive about the service. They told us that they were confident in the staff team and their ability to keep them safe. They told us they were receiving the care and treatment they need. People were aware of their treatment plans and knew their discharge plans.
People told us that, they felt safe in the hospital even when other people are distressed, they have confidence in the staff to keep them safe. People told us they had noticed a change since admission and felt healthier. A person told us, they did not take in their rights when they were first admitted but staff spent time to make sure they understood them.