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Rosecroft Residential Home Good

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Inspection report

Date of Inspection: 11 September 2014
Date of Publication: 29 November 2014
Inspection Report published 29 November 2014 PDF

Overview

Inspection carried out on 11 September 2014

During a routine inspection

We considered all the evidence we had gathered under the outcomes we inspected. We used the information to answer the five questions we always ask;

� Is the service caring?

� Is the service responsive?

� Is the service safe?

� Is the service effective?

� Is the service well led?

This is a summary of what we found:

Is the service safe?

We found that the service was not safe because people were not protected against the risks associated with use and management of medicines because they were not administered and recorded correctly. We found that care plans for the management of medicines and associated medical conditions were either not followed or did not address the needs of the people who lived at Rosecroft Residential Home. This meant that staff did not always follow or have clear guidance available to them to make sure that people received appropriate care.

Is the service effective?

People were protected from the risks of inadequate nutrition and dehydration.

Is the service caring?

People were cared for by warm and friendly staff who were knowledgeable about the people they cared for.

Is the service responsive?

People were cared for effectively because the staff worked in conjunction with other providers to ensure people's needs were met.

Is the service well-led?

Staff had a good understanding of the ethos of the service and quality assurance processes were in place. People who used the service and staff had been consulted with about changes and they had been listened to. The manager provided leadership and was aware of areas that required improvement.