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Inspection report

Date of Inspection: 10 July 2013
Date of Publication: 13 August 2013
Inspection Report published 13 August 2013 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with commissioners of services.

We were supported on this inspection by an expert-by-experience. This is a person who has personal experience of using or caring for someone who uses this type of care service.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed. People were cared for in a clean, hygienic environment.

Reasons for our judgement

There were effective systems in place to reduce the risk and spread of infection.

We undertook a tour of the building with one of the house managers to inspect cleanliness and to observe staff practice, We also spoke with people who used the service and staff, and we reviewed records. We saw evidence that staff undertook annual refresher training in infection prevention and control, which was up to date.

The people who used the service were supported by staff to clean their rooms and communal areas.

During a tour of the building we saw that mops used for different areas were being soaked together in the same container. This was discussed with the house manager and the home manager, who ensured that these were disposed of immediately and replaced with new ones. They also discussed this with staff and reminded them of good infection control practices

We saw that the laundry had a clear dirty-to-clean flow and were provided with hand washing sinks. We found that in one of the units that the temperature within the laundry was very hot, due to a hot water cylinder being positioned behind it. When this was raised with the home manager, we were informed the unit was due for refurbishment and that the laundry would be addressed within this.

Staff used personal protective equipment (PPE) such as disposable gloves and aprons and PPE was available for staff use. We asked to review the cleaning schedules used on a daily basis and saw that a daily record of cleaning tasks undertaken was maintained which was checked by senior staff.

We found evidence that control measures were in place to deal with outbreaks of infection.