- Care home
Bybrook House Nursing Home
Assessment report published 3 November 2026
Contents
Ratings
Our view of the service
Date of assessment: 29 October 2026. Bybrook House Nursing home provides accommodation with nursing care to up to 30 people. It provides care to adults of all ages, people with physical disabilities and sensory impairment. At the time of this assessment 16 people were using this service.
The provider was previously in breach of the legal regulation in relation to good governance. At this assessment we found the provider had made improvements and was no longer in breach of this regulation. For this assessment we have reviewed 4 quality statements in 2 key questions of safe and well-led.
Governance systems were now effective in monitoring quality and safety. The provider had completed a health and safety check for all windows at the service and made sure window restrictors were fitted and meeting safety standards. Further audits of windows and the environment were completed to ensure staff were not tampering with window restrictors.
The service was clean and action had been taken to make improvements to the environment. Faulty flooring had been replaced and a scheme of decoration made sure the service was being well maintained.
Medicines were now being managed safely. Staff had training on safe management of medicines and had recently all been assessed for competence.
People's experience of this service
People said they enjoyed living at the service and found the staff to be caring. One person said, “The staff are wonderful.” People felt safe and thought staff had been trained to use equipment such as hoists.
People were happy with the support they had to manage their medicines.
People said staff kept their rooms clean and kept them updated with any planned maintenance. Staff had shared information with people about ongoing work to improve the environment which people appreciated.