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Inspection report

Date of Inspection: 9 July 2013
Date of Publication: 31 July 2013
Inspection Report published 31 July 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 July 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

Medication was being stored securely and there were robust systems in place to ensure people received their medication as prescribed.

Medication was stored in two different locations within the home. This was to separate the medication of those people who had nursing needs from those who were considered residential. Nursing staff were responsible for administering medication to those people as assessed as having nursing needs. People with residential needs had their medication administered by appropriate trained senior carers or a nurse. We saw that all of the staff who administered medication had completed the appropriate training and that their training had been correctly updated, to ensure they were competent and had the correct skills. The registered manager carried out regular checks of the process to ensure staff compliance to the home’s processes.

We observed a medication round in each area of the home and noted that staff dedicated themselves to the task by wearing a tabard that advised people they should not be interrupted. We looked at the Medication Administration Records (MAR) for five people with nursing needs and five people with non-nursing needs. We saw they were being correctly completed and the codes used to define the reason for any omissions. We checked the stock of the medication for these people against the staff signature to confirm administration. This showed the correct doses had been given. Allergies were clearly stated on MAR sheets to protect people's safety and wellbeing.