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Henshaws Society for Blind People - 12 Church Avenue Harrogate Good

All reports

Inspection report

Date of Inspection: 20 August 2012
Date of Publication: 29 August 2012
Inspection Report published 29 August 2012 PDF | 44.02 KB


Inspection carried out on 20 August 2012

During a routine inspection

We talked with five people who were in at the time when we visited the home. People we spoke with told us about the care they received and what it was like living at the home. People told us that they were well looked after and that they were happy with the care they received. Comments made to us during this review included “Everything is fine here” and “Yes it still ok living here.”

We spoke with people about meals at the home. They told us that the food was good as everyone living at 12 Church Avenue continue to cook their own meals with support from staff. People we spoke with told us that they receive the necessary support from staff when they need it.

Everyone we spoke with said that if they were upset or had a complaint they would speak to the manager of the home.

We spoke with the Local Authority Contracts Officer who informed us that they did not have any concerns about this service.