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Archived: Heathfield Care Home

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Inspection report

Date of Inspection: 27 February 2013
Date of Publication: 4 April 2013
Inspection Report published 4 April 2013 PDF


Inspection carried out on 27 February 2013

During a routine inspection

We were informed that there were twenty one people living at Heathfield Care Home.

We looked around the building which was clean but smelt of unpleasant odours. The manager informed us that they were part way through a refurbishment programme which included the relocation of the laundry, and facilities for staff. The rooms were personalised with photographs, TV�s and pictures and some people had their own furnishings. There was a lift so people could access the first floor.

During our visit we spoke with four people who used the service and four members of staff including the registered manager. We also spoke with a Doctor who visits the home regularly and a visitor. We spent time observing how staff interacted and supported people. We saw staff treating people in a sensitive, respectful and professional manner.

All the people we saw looked happy living at Heathfield Care Home. People told us that it was a very nice home, and that the staff were ok and helpful. A Doctor who was visiting the home told us that they thought it was a good home, and that the people seemed happy and cheerful.