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Archived: Heathfield Care Home

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Inspection report

Date of Inspection: 29 November 2010
Date of Publication: 11 January 2011
Inspection Report published 11 January 2011 PDF

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

People that live at the home told us that staff are kind and helpful and seem to know what they are doing.

Other evidence

The provider reported to us in its compliance assessment that all staff who join the company undertake basic mandatory training. Continuing professional development is offered through the local college and care consortium. The recruitment and selection process is thorough with all staff having checks and references for safety. Staff we spoke with told us about their interview and what checks they knew had been carried out. They also gave examples of their induction of 'shadowing' other members of staff and the training they had had.