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Inspection report

Date of Inspection: 29 November 2010
Date of Publication: 11 January 2011
Inspection Report published 11 January 2011 PDF

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Inspection carried out on 29 November 2010

During a routine inspection

We were able to speak with seven people who live at the home, when we visited. They told us that they like living at the home and that the staff were good and kind. The senior staff are easy to talk to and one person told us that the new staff are getting better with their English although it was not a problem in telling them what they want help with. They like the new lounge and the way in which the dining room has been laid out. Two people particularly like having wine with their lunch. We observed an activity session in which past events and the news of the day were read out and then discussed. We saw that the member of staff included all people in the discussion by moving seats as needed. There was laughter and joking and as time passed more people came and joined in. One person told us that they wanted to stay but they had a visitor. People told us that there are lots of outside activities such as visiting a garden centre and going on the Chichester canal.

Staff told us that they receive regular training, are supported by the management of the home and that they can speak with senior staff about any concerns they have about the running of the home.