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Inspection report

Date of Inspection: 2 October 2012
Date of Publication: 19 October 2012
Inspection Report published 19 October 2012 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

The provider was meeting this standard.

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

User experience

People we spoke with told us that they liked their bedrooms. We saw that that bedroom had been decorated in colour schemes of their choice and included items that reflected their interests. For example, model aeroplanes, DVD’s and a football team.

We saw on the notes of a recent residents meeting that a person had stated “ I like living at The Laurels it is very clean”

Other evidence

When we last inspected the home in March 2012 we found that the provider did not always take appropriate action in respect of maintenance requests from the service, to ensure the safety and security of the people who lived there.

The registered manager wrote to us on 12 April 2012 to tell us how the provider was going to address the work needed on the property with timescales for completion of the work. They wrote to us again on 13 July 2012 to tell us that the work had been completed.

During this inspection we saw that the necessary repairs had been undertaken to the roof guttering which had been unsafe, and to a bedroom window frame. The garden had been made safe and secure with the fitting of new fence panels.

We walked round the home and saw that it was clean and tidy and had a homely atmosphere. People who were at home during the day accessed the shared areas they chose to use freely.

We saw that the building was free from health and safety hazards and that residents and staff meetings included discussion on health and safety topics. One person had responsibility for raising health and safety issues on behalf of the other people who lived at the home.