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Inspection report

Date of Inspection: 28 May 2013
Date of Publication: 27 June 2013
Inspection Report published 27 June 2013 PDF | 71.87 KB

Overview

Inspection carried out on 28 May 2013

During an inspection in response to concerns

We visited Turning Point Sybden on 28 May 2013, when we arrived at the service we saw that all five of the people who used the service were out of the house for the day. We were shown the communal areas of the home and found them to be clean and well kept. We were unable to speak with the people using the service but we spoke with some of the relatives of people who used the service, the manager and healthcare professionals who also care for people who used the service. People we spoke with told us that home was 'wonderful' and that the people were 'very happy' living there and that there was a 'family atmosphere' within the home. We were told that the organisation was happy to 'listen' and if there were any problems they were forthcoming in resolving them.