Tikvah Woodpeckers

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Date of inspection: 30 June 2026 to 27 July 2026.
The inspection of this location was prompted due to the historic rating. Tikvah Woodpeckers is a care home registered to provide personal care and accommodation for up 8 people with a learning disability and autistic people. At the time of the inspection, the service was supporting 7 people. The accommodation is provided within two ground floor buildings which are located near to each other in a village style development. At our previous inspection the provider was rated as Good. At this inspection, the rating has remained Good.
Risks to people relating to their care had been assessed and staff understood how to support people to remain safe. People received their medicines as prescribed and the home environment was well maintained. Staff were recruited safely and received appropriate training and support.
The provider worked with health and social care professionals and relatives to support people to live healthier lives. Staff had a very caring approach and treated people with kindness, dignity and respect. The provider understood and responded to people’s needs.
The provider’s ethos towards care was embedded across the workforce. All those involved were committed to improving people’s lives. People’s care was person centred, with staff facilitating positive outcomes for people, maximise their health and wellbeing, and being supported to live life to the full.
The provider monitored quality and risks in the service and took action when shortfalls were identified.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people were supported in accordance with this guidance.
 

People's experience of this service

People were supported by caring, kind, responsive and supportive staff. People were observed to be comfortable in their home and engaging with staff with ease. People were able to communicate their wishes, for example, which items they would like to buy when they went shopping. We received overwhelming positive feedback from relatives about the caring approach of staff and they told us they were satisfied with the service their relatives received. We were told, “They have created a life for our [person] in which [person] feels comfortable and happy” and “They go above and beyond.” Relatives told us staff knew people well and people were safe. Relatives told us, “When [person] goes back after [person] has been home, [person] goes in very willingly, with a big smile on [their] face.” Relatives confirmed people had freedom, could access the café, the gardens. People’s rooms were personalised to them, and the service did not feel like a care home. We were told, “I don’t think you would find another home like this one”, “We are really happy with their care and have nothing to fault” and “[Person] is a very happy [person], satisfied with [their] life.” Relatives confirmed people were supported to access the wider community, for example, trips out and visiting local restaurants.