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Inspection report

Date of Inspection: 19 July 2013
Date of Publication: 2 October 2013
Inspection Report published 02 October 2013 PDF | 81.95 KB


Inspection carried out on 19 July 2013

During a routine inspection

We were unable to gain verbal feedback about the quality of services from the six people who live at the home, as they had limited verbal skills. However, we spent time observing how staff were interacting with people who live there. It was clear from talking with staff that they knew the needs of each individual well and were mindful of their particular preferences and wishes. Self-care was prompted with sensitivity and patience.

We saw person-centred care plans had been developed to reflect the particular needs, wishes and interests of people at the home. They contained information about how people wished to spend their time and how they wanted to be supported.

We found the home was generally in a poor state of repair. Paint was missing from some of the woodwork in the communal areas. Walls were badly marked and had chipped plaster. We were told of plans to redevelop the existing home into three self-contained flats for three of the current residents. The other three people will be moving to alternative accommodation outside of Ravenswood village.