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Oakhaven Residential Care Home Outstanding

All reports

Inspection report

Date of Inspection: 6 December 2011
Date of Publication: 23 January 2012
Inspection Report published 23 January 2012 PDF

Overview

Inspection carried out on 6 December 2011

During a routine inspection

We spoke with seven people living in the home. They were all very positive about the quality of the care provided and the supportive and "friendly" staff.

Individuals made a number of comments to us about the care they receive and about living at Oakhaven Residential Care Home.

"This home is very nice and comfortable, they do their best to make it like home", "the food is gorgeous".

"The staff are all very friendly and kind", "good staff".

"Food and entertainment are the best things here".

"I give the home 100%".

We spoke with a relative who was very satisfied with the care that her relative received in the home. They told us: "staff are always approachable and keep me informed", "its very homely and they always make me feel welcome", "I would highly recommend this home".

Two district nurses we spoke with told us: "they are doing such good care", "we have a good relationship with the home", " we are very happy with the level of care".