- Care home
Magnolia Court
Assessment report published 1 October 2026
Contents
Ratings
Our view of the service
Date of inspection: 29 June 2026 to 12 September 2026. Magnolia Court is a residential care home. It is a purpose-built building which has 2 flats with 1 person residing in each flat. Magnolia Court provides support to autistic adults and people with a learning disability. At the time of the inspection, 2 people were using the service.
The inspection was carried out by 2 inspectors.
We have undertaken a comprehensive inspection which means we have reviewed all 33 quality statements. The previous CQC rating for this service was good. Following this inspection, the rating for this service remains good.
We assessed the service against ‘right support, right care, right culture guidance. This was to make judgements whether the provider guaranteed people with a learning disability or autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted. We found the service was supporting people in accordance with current guidance.
The service had enough staff to keep people safe. Pre-employment checks were carried out to ensure recruitment was safe. Staff received an induction at the beginning of their employment and continued to have supervisions and training throughout their employment.
There were robust care plans and risk assessments in place. These contained enough information to inform staff how to keep people safe from the risk of avoidable harm.
The service had a range of policies and procedures in place for staff to follow to work towards keeping people safe and keeping the service running smoothly.
Managers supported staff well, they were visible and approachable. The service had regular team meetings, and staff received regular updates about the service, compliance and quality improvement issues.
Managers worked well with external partners to ensure people received relevant care and support. Regular audits and reviews ensured a good standard of care was maintained at the service.
Staff told us they were happy working at Magnolia Court, they felt they were well supported by the management team. A member of staff said, “My manager supports me through supervision, appraisals, training and by being available when I need to raise a concern or ask for support.”
People's experience of this service
People appeared happy and content in their living environment. The flats were clean and personalised to individual tastes and support needs.
People were encouraged and supported to share their views about the care and support they received at Magnolia Court. Feedback from people was consistently positive. People told us they felt safe and protected from the risk of abuse and avoidable harm. They said staff provided effective support to meet their individual care needs and involved them in decisions about their care, including the planning and review process.
People said staff were kind and caring. They said staff had the knowledge and skills required to support them in a way that promoted their wellbeing and independence.