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Inspection report

Date of Inspection: 18 June 2013
Date of Publication: 15 August 2013
Inspection Report published 15 August 2013 PDF

Overview

Inspection carried out on 18 June 2013

During a routine inspection

People living in the home had individual communication and behavioural needs and during our visit no one was able to provide their views about their experiences of living in the home. We were told that independence and individuality were promoted within the home. People living there were supported and enabled to do things for themselves. They were encouraged to express their views using their preferred individual communication styles and to participate in making decisions relating to their care and treatment.

We spoke with a member of the local authority contracts and monitoring team who had visited the home within the previous two weeks. They told us that the standard of care was good and that the home was well managed. They had made a small number of minor recommendations in relation to staff appraisals and training.

We looked at a range of records, spoke with the manager, the area manager and all staff on duty, two of whom we spoke with in private. We saw the communal areas of the home, some people�s bedrooms and spent time observing interactions between staff and people living in the home.