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Archived: Allied Healthcare - Newbury

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Inspection report

Date of Inspection: 10 December 2012
Date of Publication: 10 January 2013
Inspection Report published 10 January 2013 PDF | 84.32 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2012, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There were effective recruitment and selection procedures in place. We looked at a sample of staff personnel files to examine the evidence of the recruitment and selection process. The files all contained completed application forms including a criminal records declaration. Copies of references were on file together with details of a satisfactory Criminal Records Bureau (CRB) check. There was evidence to confirm the person’s identity and, where applicable, their right to work in the UK. A record of interview was also present as well as a signed health declaration.

Staff signed to confirm receipt of the staff handbook and each file had a signed and dated record of completion of the person’s induction. The new system for induction included face to face training in all the key areas, supported by subsequent computer-based e-learning updates. New staff were subject to a ‘spot check’ of their care practice by a member of senior staff, during their first care visit and periodically thereafter. The files also contained copies of training certificates for the courses attended and a copy of the completed medication competency check where this had been done. Copies of supervision meeting records and performance appraisals were also present.

The staff we spoke with confirmed they had received a detailed induction and attended the necessary training. They said they had been subject to ‘spot check’ monitoring visits and had also attended regular supervision meetings.