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Archived: Unique Personnel (UK) Limited

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All reports

Inspection report

Date of Inspection: 12 February 2013
Date of Publication: 15 March 2013
Inspection Report published 15 March 2013 PDF

Overview

Inspection carried out on 12 February 2013

During an inspection in response to concerns

We inspected this service following concerns which had been raised regarding the care of individuals and knowledge and skills of staff.

We found that people were cared for in line with their assessed needs. Care plans were person centred and individual risks had been assessed and recorded.

Recruitment processes were robust and all staff received an induction in line with the 'Skills for Care Common Induction Standards'.

Complaints were handled in line with the agency's complaints procedure, which followed good practice.