You are here

Archived: College Green Rest Home Good

All reports

Inspection report

Date of Inspection: 15 August 2012
Date of Publication: 2 October 2012
Inspection Report published 2 October 2012 PDF | 49.83 KB

Overview

Inspection carried out on 15 August 2012

During a routine inspection

People expressed their views and were involved in making decisions about their care and treatment. One relative told us “I am always kept informed about my mother’s health”

People's needs were assessed. Care and treatment was planned and delivered in line with their individual care plan. We spoke with one person who told us how staff had supported them with what they needed.

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. We saw that people who lived at the house were very relaxed and confident around staff. This shows that people felt safe in the home.

Staff received appropriate professional development. People we spoke with told us that

they were supported well by College Green and staff were always available to assist and help as needed.

People who use the service, their representatives and staff were asked for their views

about their care and treatment and they were acted on. All of the people we met with were living in accommodation that suited their needs. They told us they enjoyed living in their home.