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Archived: College Green Rest Home Good

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Inspection report

Date of Inspection: 2 July 2013
Date of Publication: 26 July 2013
Inspection Report published 26 July 2013 PDF

Overview

Inspection carried out on 2 July 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of some of the people living at College Green. This was because some of the people who lived at the home had complex needs, which meant they were not all able to verbally tell us about their experiences.

We carried out some short observations between staff and the people who lived in the home. We observed some examples where staff supported people well, such as encouraging people with a game and using appropriate communication with people.

We spoke with two relatives to gather their views and experiences of the service. Some comments we received were as follows; �The staff are very patient with my family member; they should be applauded�, � The manager keeps me informed about my relative�s welfare� and �The staff are great but the place could do with a lick of paint.�

We looked at four people's care records. We found they contained relevant and current information about the person's needs.

On checking medication management we found people received their medicines as prescribed. We found records regarding medication were accurate.

We observed staff interacting with people who lived in the service during our visit. We saw some examples of where staff supported people well, such as assisting them around the building and supporting them to do a particular activity.

We spoke with two staff about how they supported the people who lived at the home and the activities they did each week.