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Inspection report

Date of Inspection: 30 September 2014
Date of Publication: 25 October 2014
Inspection Report published 25 October 2014 PDF

Overview

Inspection carried out on 30 September 2014

During a routine inspection

The inspection was carried out by one adult social care inspector. The focus of the inspection was to answer two of the five key questions; is the service safe, is the service caring?

Below is a summary of what we found. The summary describes what we observed, what the staff told us and the records we looked at. We did not ask people who used the service direct questions about their care because of their dementia; instead we used the SOFI observation tool in one of the communal areas.

Is the service safe?

People were safe because there were arrangements to give and store their medicines safely.

CQC monitors the operation of the Deprivation of Liberty Safeguards (DoLS) which applies to care homes. People were safe because the service had proper policies and procedures in place in relation to this. Where people were deprived of their liberty in order to keep them safe this had been done lawfully.

Is the service caring?

The service was caring because care was planned and delivered to people in a thoughtful and kind manner.

In this report the name of a registered manager appears who was not managing the regulated activity at this location at the time of the inspection. Their name appears because they were still a registered manager on our register at the time. We have advised the provider of what they need to do to remove the individual's name from our register.