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Inspection report

Date of Inspection: 7, 13 May 2013
Date of Publication: 5 June 2013
Inspection Report published 05 June 2013 PDF

Overview

Inspection carried out on 7, 13 May 2013

During a routine inspection

At this scheduled inspection we also followed up on a compliance action issued on 11 December 2012. We were unable to ask people about their views of living in the home because people had a diagnosis of dementia and as a result had some communication difficulties. However, we observed that staff understood the best way to communicate with people and were able to support people to make choices about their daily living.

We looked at the care plans for six people and saw that these detailed how people communicated their wishes and if they had the capacity to make daily decisions. Care plans were person-centred, reflected people�s current needs and wishes and were regularly reviewed.

Appropriate arrangements were in place in relation to the recording and storage of medicine. People were made aware of the complaints system and the home gave clear information to people about how to complain. Staff we spoke with told us they enjoyed working in the home, received good training and felt supported by the manager.

The compliance action issued on 11 December 2012 was met as assessments for people�s capacity to make day-to-day decisions had been reviewed and updated. The format used for completing food and fluid charts had been updated and charts recorded details of exactly how much people had eaten and their level of fluid intake.