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Inspection report

Date of Inspection: 14 December 2012
Date of Publication: 19 January 2013
Inspection Report published 19 January 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We carried out a visit on 14 December 2012, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Staff received appropriate professional development.

We looked at the training and supervision records of four staff and found that they were supported to attend training relevant to the care setting. Training was monitored by the manager. Some of the training was delivered in house by distance learning packages and practical training in areas such as medication, first aid and breakaway and restraint.

We saw records that confirmed the home had a supervision programme to support staff. We saw that there had been a drop in supervision sessions carried out during March to August but all staff have received supervision since August. Staff told us that they had been provided with a wide range of training to carry out their roles. Staff told us that a supervision programme was in place. Staff confirmed that supervision did not take place for a short period but they received regular informal support from the manager. All staff that we spoke with said that they felt supported in their work.