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Archived: Powell House

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Inspection report

Date of Inspection: 25, 29 March 2011
Date of Publication: 29 July 2011
Inspection Report published 29 July 2011 PDF

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The service should tell CQC about important events that might affect the health, welfare and safety of people who receive care (outcome 20)

Not met this standard

We checked that people who use this service

  • Can be confident that important events that affect their welfare, health and safety are reported to the Care Quality Commission so that,where needed, action can be taken.

How this check was done

Our judgement

Robust systems are not in place to ensure that the CQC receives notifications as required.

Overall, therefore, we found that there are areas of non compliance with this outcome area.

User experience

People who use this service made no specific comments about this outcome.

Other evidence

Information received as part of this review evidenced that the Care Quality Commission has not received all the information of incidents in the home, or of important events that affect the welfare, health and safety of people who live in the service.