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Archived: Powell House

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Inspection report

Date of Inspection: 25, 29 March 2011
Date of Publication: 29 July 2011
Inspection Report published 29 July 2011 PDF

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There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

People receive care from staff who are able to meet their needs.

On the basis of the evidence provided and the views of people using the services we found the service to compliant with this outcome.

User experience

People told us that felt well cared for and that if they needed anything the staff were always around to help and that if they used the call system staff responded quickly.

Other evidence

The provider’s registration application told us that they are compliant with this outcome. A registered manager was working in the home.

We viewed a sample of the staff rotas. The manager told us the staffing levels are monitored to ensure an appropriate mix and cover at all times. That all shifts are supervised by a senior member of staff and at the time of the visit a senior care worker was in charge of the shift with three care workers. The staff team has now been amalgamated with the staff team from another adjacent home within the organisation. Additional staff were detailed on the rota and were on duty, but who told us they were due to work in the adjacent home. There is now limited use of agency staff with the home's own staff or bank staff covering any vacant shifts. A 'waking night' member of staff was due to be on duty that night and there is a 'sleeping in' member of staff in another of the organisation's homes who is available to offer support where required.

Staff told us that the staff team worked well together, of good communication and they were very happy working in the home.