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Inspection report

Date of Inspection: 22 August 2012
Date of Publication: 27 September 2012
Inspection Report published 27 September 2012 PDF

Overview

Inspection carried out on 22 August 2012

During a routine inspection

We spoke to two people at the home and some relatives visiting the home on the day of our inspection.

People told us the staff were kind to them and helped them with what they needed, but that some people did not have much to do with their time. Relatives told us they thought people at the home were treated well by the staff but that it would be good to see more staff to help at lunch time.

We also used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. We saw that staff treated people kindly and were patient, however we noted that people spent periods of time with only very limited interaction with others.