You are here

Archived: Albany Park

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 7 December 2010
Date of Publication: 18 April 2011
Inspection Report published 18 April 2011 PDF | 156.97 KB

Contents menu

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 07/12/2010, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People live in a home that is designed to meet their needs. The home provides a safe environment for people to live in.

User experience

People were able to access all parts of the home safely. You saw that there were signs showing evacuation routes to be used in the event of fire. There are a number of sitting rooms and areas where people could meet with relatives in private. People are provided with a safe and accessible place to live.

We walked round the home and found that bedrooms were generally well decorated. We saw that people had personal items such as photographs and ornaments in their rooms. These reflected their personal interests and cultural backgrounds. Staff explained bedrooms were going to be redecorated. People's bedrooms are personalised.

People told us that the home was generally well decorated. They felt that in some places the home was in need of redecoration. A person told us when asked about the home decor, "It's in need of some improvement." We observed that the basement dining/lounge was not attractive and the carpets were stained. People need an environment that is appropriately decorated.

Other evidence

The homes provider compliance assessment highlighted that, "A refurbishment action plan has been approved and is ongoing." We discussed the planned redecoration of the home with the operations manager. She explained that the provider had already begun to plan for the redecoration of the home. After the visit to the home the operations manager showed us evidence to confirm that a plane to redecoration of the home was taking a place. Feedback from other professionals confirmed that work has commenced on the redecoration of the home.

We saw from records that any minor repairs were addressed to make sure that people were safe. Records confirmed that relevant checks were taking place to ensure the continued safety of the home. Certificates showed us that gas and the electrics had been tested. Staff told us that they had received training in fire safety. Records relating to the maintenance of the fire alarm system were sent to us after the visit to the home. These showed that the fire alarm had recently been checked to make sure that it was in working order. Records of the weekly and monthly checks carried out on the fire alarm were up-to-date. This meant that the home is maintained to make sure that people are safe.