St Andrew's Healthcare - Birmingham

People had mixed feedback about being involved in the assessment of their needs. Some people were involved but others said they had limited involvement.

Staff assessed people’s needs, and this included their mental and physical health needs.

Some staff had limited awareness of how they delivered evidence-based practice however there was evidence that Safewards techniques were used on the wards. Safewards is a model used that deals with conflict and containment and how best to minimise their use.

There were processes to share information about people’s needs and risks.

People had access to a GP on site who supported them to meet their physical health needs.

Information was not always shared effectively to nursing staff by the multidisciplinary team about monitoring the outcomes of people’s treatment.