St Andrews Healthcare Northampton

We only looked at one quality statement under this key question; Equity in experiences and outcomes. The provider had systems and processes in place, however not all patients felt empowered to give their views or understand their rights. The provider had a structed assessment and admission process which involved a member of ward staff. Referrals were discussed at the wards’ daily huddle to ensure that patients do not face inequalities and that appropriate plans can be put in place prior to the patient’s admission. Referrals were discussed at the wards’ daily huddle to ensure that patients do not face inequalities and that appropriate plans can be put in place prior to the patient’s admission.