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Rosedale Care Home Limited Requires improvement

All reports

Inspection report

Date of Inspection: 17 September 2012
Date of Publication: 31 October 2012
Inspection Report published 31 October 2012 PDF

Overview

Inspection carried out on 17 September 2012

During a routine inspection

We spoke with two people who use the service they told us of very different experiences in the service.

One person told us that they were never allowed to go out unaccompanied however during the morning we saw that this person actually returned from town on their own. We looked at their support plan and it indicated that they had been supported initially to access town but once they knew the bus route they were enabled to go into town on their own.

The other person told us that staff ask them what they liked and disliked and felt involved in their support plan.

"They listen to my likes and dislikes."