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Ashview Requires improvement

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Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 1 November 2011
Inspection Report published 1 November 2011 PDF

Overview

Inspection carried out on 28 September 2011

During a routine inspection

People told us that they were involved in their care. They said that they had helped to write their care plans and daily notes. People told us that they often visited the local market and shops and that they were due to go on holiday shortly, which they were looking forward to. People said that they felt respected and that staff treated them well.

People told us they were happy with the care they received. One person said that staff were nice but could sometimes get on their nerves. People told us that they have asked for more outings and that they now got them. People told us that they were happy with their rooms and one person told us that they had chosen their own furnishings. They told us that staff had helped them to keep their room clean and tidy.

People told us that they were happy with the quality of the service they received at Ashview House.