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Archived: Fauld House Nursing Home Good

The provider of this service changed - see new profile

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Inspection report

Date of Inspection: 22 December 2011
Date of Publication: 16 January 2012
Inspection Report published 16 January 2012 PDF

Overview

Inspection carried out on 22 December 2011

During an inspection looking at part of the service

We have visited this service in January and September 2011 and compliance actions were made. This meant the home needed to improve outcomes for people using the service in some areas. We saw there were gaps in the home's arrangements to promote and sustain good standards of cleanliness and infection control and the environment did not meet people�s needs safely. We saw people did not have suitable or sufficient equipment to keep them safe and the provider needed to produce an up to date statement of purpose that offered all the necessary information.

During this visit in December 2011 we checked to make sure improvements in these areas had been made. The home had sent us an action plan as required. We visited the home to ensure the plan provided to us was an accurate reflection and demonstrated compliance.

Before we visited the service we spoke to other people who had an interest in the service to determine if they had any concerns or observations they wanted to make about the quality of service provided. No one had raised any concerns with the CQC since our last visit.

People spoken with told us they felt the staff treated them well and respected them. They also commented that they received support from regular staff, which promoted consistency. They told us they were assisted with the necessary equipment and their home was clean and well maintained.

We saw that Fauld House was warm, homely and comfortable, there was no malodour. It was evident redecoration and refurbishment had taken place and new equipment had been purchased. Chairs and furniture were organised to offer cosy seating areas that gave a less formal appearance. We saw people choosing to sit in a number of different areas and some people chose to go to their bedrooms throughout the day. People were encouraged to freely move around the home as they wished.

The staff we spoke with confirmed there had been improvements and they felt settled and supported, they told us the new manager had made a positive impact.

During our visit when looking at the number of staff on duty we were informed that only two staff were on duty at night to support 30 people. This was not sufficient and we have informed the provider of this.