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Archived: Fauld House Nursing Home Good

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All reports

Inspection report

Date of Inspection: 31 August 2011
Date of Publication: 26 September 2011
Inspection Report published 26 September 2011 PDF

Overview

Inspection carried out on 31 August 2011

During an inspection in response to concerns

We carried out this review in response to an overall multi agency safe guarding strategy which was being coordinated by the local authority. The investigation is presently ongoing. The alerts raised identify potential concerns around specific aspects of care provided to people which included how pressure area care was managed. We were not looking at the investigation of these alerts because these were being looked at under separate safe guarding procedures. The purpose of this review was to check compliance in key outcome areas.

Due to the needs of some of the people living at the home not everyone was able to share their experiences of what it was like to live at Fauld Nursing Home. We spent time observing people being supported by the staff on duty during our visit.

People told us the staff were very good, comments included; "They are thoughtful, I can take my time." �I like it here the staff are nice." �I am well looked after." "They are kind and helpful." One person told us, "You sometimes have to wait a bit (for help or care) and that can be difficult."

Comments made by visiting relatives were positive they included; "I am very happy with the staff, I have never seen anything untoward." �I�m not worried about anything." "I can't fault it at all it is lovely."

Staff told us they felt well supported by the new manager who had been in post for six weeks they said, �She is improving it a lot, and she is on the ball." "We can do our job safely now." �We have a manager that listens, it is a 100% better."

We saw people were dressed in their own style and if they needed support, staff helped them to continue to take a pride in their appearance. The staff provided support where required and people in the home were well presented.

People using the service required more equipment to keep them safe and the environment needed to be improved upon to ensure people were comfortable and looked after appropriately. For example there was no facility for people to have a bath at the time of our visit and equipment to protect people when they were in bed was not always in place.

The home needed to improve the systems they had in place for infection control management to minimise healthcare associated infections.