- Community healthcare service
Archived: The Oving Clinic
Assessment report published 16 July 2025
Contents
Ratings - Community health services for adults
Our view of the service
At this assessment we found the service had made improvements since the last assessment.
The service now had a risk register in place which covered all risks for the service. The service ensured all staff had completed safeguarding training appropriate to their role. The service now kept a full emergency bag, conducted routine stock checks and recorded this appropriately. The service recorded incidents and discussed these at routine team meetings.
However, we found two breaches of the legal regulations in relation to safe care and treatment and governance. Staff did not always receive training that reflected the accountabilities for their role. Governance systems and audits were not effective in identifying or addressing areas for improvement.
We have asked the provider for an action plan in response to the concerns found at this assessment.
People's experience of this service
At this assessment we did not gather evidence of people’s experience who use the service. We found no concerns regarding this at the previous assessment.