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Care Management Group - 1 Fengates Road Good

All reports

Inspection report

Date of Inspection: 6 September 2012
Date of Publication: 19 October 2012
Inspection Report published 19 October 2012 PDF | 83.54 KB


Inspection carried out on 6 September 2012

During a routine inspection

We spoke with three of the five people who use the service. They told us that they were very happy with the care and support that they received. They told us that their care plans were discussed with them and they participated in care review meetings.

A person using the service said, I am very happy living here and it�s a very nice place to live�. Another person said, �the staff are caring and the care is brilliant, they can�t do enough for you�.

Two people we spoke with told us that they were fully involved in their care and treatment and they were able to make choices about all aspects of their daily living routines. We observed two people choosing their evening meal, which they prepared. Two people said they attended home meetings and their views were listened to and acted upon.

One person told us that they were a member of .the organisation�s (Care Management Group) service user parliament.