Archived: Blakesley House Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this. People told us they had choices of meals and drinks. People’s nutritional needs were assessed, and meals were provided according to preferences. Evidence in care plans showed people’s consent to care was obtained in line with the relevant legislation. People had access to healthcare professionals when needed. Timely referrals were made to healthcare professionals when required.

This service scored 67 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. People and relatives told us they were involved in their care and support. Records reviewed showed people’s care needs had been assessed and staff were able to describe how to meet people’s needs. For example, in one case when needs changed the care plan was updated and communicated to staff in a team meeting.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-basedgood practice and standards. Records reviewed showed the involvement of health care professionals such as the dietician. Staff confirmed they understood the person’s needs around their diet and hydration. Records showed that recommendations made were being implemented and this resulted in an improvement in the person’s overall health.

The provider worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services. Staff told us there was a detailed handover on each shift, this meant information and any changes were discussed. There was an electronic system in place which meant staff could be informed of any changes in real time. Records confirmed staff worked collaboratively with other health care professionals.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control. Staff supported people to live healthier lives and where possible, reduce their future needs for care and support. Referrals to health care professionals were made following any concerns discussed by staff. People told us they had access to a doctor when needed. Staff followed care plans to ensure people’s care needs were met including any changes.

The provider routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of people themselves. People and relatives told us they had regular chats with staff about their needs. Care plans showed people had made some improvements in areas such as weight management.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment. People and relatives told us staff asked for consent before carrying out any care and support. Staff understood the importance of obtaining consent and if a person lacked capacity staff recorded best interest decisions.

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